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Audit category

The housekeeping shoppers check before they trust you.

Before a first-time customer types a card number they look for a refund policy, a shipping policy, and a way to reach a human. Horavo checks that each one exists and is reachable.

What Horavo checks

The housekeeping shoppers check before trusting a checkout: policy pages, contact details, favicon, search.

  • A refund policy page at /policies/refund-policy
  • A privacy policy page
  • Terms of service
  • A shipping policy page
  • A contact page — or a mailto link — reachable from the homepage
  • A configured favicon
A finding, as the board shows it

Named, rated, and ready to hand off.

Every General Setup finding carries a stable check id, the page it was found on, and a rating for impact and difficulty — so the same issue reads the same on every run, and can be fixed, verified, and closed.

Refund policy page is missing
setup.refund_policy · found in audit #12
High impactEasy

Sample data.

See what General Setup finds on your store.

The first audit takes minutes: paste the storefront URL, get the board. No app install, nothing to grant.